Policies

Payment Policy

Payment in full is required to reserve your place and begin your personalized sleep experience. Because each plan is thoughtfully tailored to your family, all payments are final and non-refundable. I am committed to supporting you every step of the way.

Refund Policy

Because your sleep plan is custom-created and support begins immediately, refunds are not offered. I am fully committed to working closely with you to ensure you feel supported and confident throughout the process.

Rescheduling Policy

I understand that life with little ones can be unpredictable. You may reschedule your consultation with at least 24 hours’ notice. Missed or last-minute cancellations may result in a forfeited session.

Communication & Support Policy

Ongoing support is included based on the package you select. Support is provided during designated hours, and I will always do my best to respond as promptly as possible. Consistent communication is key to your success, and I encourage you to reach out with updates and questions along the way.

Client Responsibility

Success is a partnership. Following the customized sleep plan as closely as possible and maintaining consistency will play a significant role in your results. I will guide you every step of the way, but implementation is essential for progress.

Results Disclaimer

While I provide expert guidance and a highly personalized plan, results can vary based on your child’s temperament, developmental stage, and consistency in implementation. Most families experience meaningful improvements, but no specific outcome can be guaranteed.

Medical Disclaimer

All sleep guidance provided is educational in nature and not intended to replace medical advice. For any concerns related to your child’s health, feeding, growth, or development, please consult your pediatrician.

Respectful Partnership Policy

This process is rooted in mutual respect and collaboration. I am committed to providing supportive, thoughtful guidance, and ask that communication remains open and respectful so we can work together in the best interest of your child.

Confidentiality Policy

All client information is kept confidential and used exclusively for the purpose of providing personalized sleep support. Your privacy is always respected and protected.

Scope of Services

Your experience is guided by the package you choose, each offering a different level of support. Additional a la carte options are available to further tailor your experience to your family’s needs.

Expiration of Support

​Support is included for the duration of your selected package. If you would like continued guidance beyond that timeframe, additional support can be purchased through the “Enhance Your Experience” options available on my website.